Singapore

20 & 21 November 2019, Marina Bay Sands

2019 advisory board

  • Daryl Yeo, IT Manager, CARGILL

  • Michael Becerra, Head of Network Architecture, DHL

  • Lucas Goh, IT Director, VOLEX

2019 Agenda

Day One: Wednesday, 20 November 2019

8:15 REGISTRATION AND REFRESHMENTS

9:30 OPENING REMARKS

9:40 LIVE POLL #1 — SECURITY AND SD-WAN ADOPTION

9:50 ENTERPRISE CASE STUDY

10:15 PANEL DISCUSSION: SAFE & SECURE — HOW SD-WAN AND CLOUD HAVE CHANGED WAN SECURITY

Enterprises are moving away from on-premises data centers, adopting SaaS and IaaS platforms, and diversifying site connectivity with SD-WAN. This disrupts traditional methods of securing the WAN. In addition to rethinking network security strategies, WAN managers must manage those responsibilities with their internal security teams and cloud service providers. This panel will explore how WAN managers can navigate the evolving security environment. 

  • How do you secure cloud services? What are the different security responsibilities of the CSP and the enterprise?  

  • What security challenges come with a hybrid WAN relying on the internet? Is perimeter-based security still sufficient, or do WAN managers need to move to other methods, such as managing access by user?  

  • How do you define “zero trust” or “software-defined perimeter?” What are best practices?  

  • How realistic is the idea of a “single pane of glass” that manages WAN performance alongside security? Is security inherently a separate function? How can IT teams avoid “silos” in security decision making?   

  • Some industries such as manufacturing and health care already see substantial threats from IoT devices connected to the WAN. How can WAN managers best secure IoT and machine-to-machine connections?   

10:55 MORNING COFFEE BREAK & EXHIBIT HALL

11:25 PANEL DISCUSSION: EXPERIENCES WITH SD-WAN – THE GOOD, THE BAD, AND THE UGLY

While some enterprise WAN managers continue to evaluate SD-WAN adoption, others have accumulated experience with implementation and daily operation. The panel will allow end-users, carriers, and vendors to explore their experiences with SD-WAN adoption, evaluate results, and assess changes in network management prompted by SD-WAN.  

  • What should WAN managers seek from an SD-WAN proof of concept process? 

  • What is the scope of an SD-WAN implementation? How should WAN managers time the transition? 

  • What challenges should WAN managers anticipate during the proof of concept, pilot, and roll-out stage? 

  • How has SD-WAN changed the work of WAN managers and network architects? 

  • How does SD-WAN impact overall WAN spending? 

  • How is SD-WAN affecting future plans for MPLS? 

  • How should enterprises choose between vendor appliances and VNFs/uCPE models? 

  • What virtual network functions do WAN managers most often deploy with SD-WAN?  

12:05 ENTERPRISE ROUNDTABLES

Networking professionals from across verticals come together to share tips, discuss common challenges, and get to know each other in this series of community-building meetings.

12:50 LUNCH & EXHIBIT HALL

14:00 LIVE POLL #2 — ACCESS AND SOURCING

14:10 TELEGEOGRAPHY PRESENTATION: BENCHMARKING ENTERPRISE NETWORKS

Network cost benchmarking has moved beyond ensuring market price for a VPN renewal. WAN managers must choose among many options for connectivity, suppliers, and management. This session will review how different hybrid networks and SD-WAN scenarios impact total cost.

14:35 PANEL DISCUSSION: PUTTING IN YOUR BEST EFFORTS — INTEGRATING INTERNET AND OTHER ALTERNATIVES INTO THE WAN

SD-WAN has revolutionized network service options with a network overlay, but the underlay of physical connectivity remains the foundation of the WAN. Connectivity options include MPLS IP VPN, DIA, business broadband, and wireless—including emerging 5G services. This session will evaluate network technologies from the last kilometer to the global network. 

  • How do enterprises determine the right mix of MPLS, DIA and broadband for their network? 

  • In what situations is the privacy, prioritization, and security of MPLS no longer needed? 

  • What are some “model portfolios” of connectivity services? Are two discrete connections sufficient? 

  • What are the best analytical tools for monitoring and evaluating broadband quality and performance? 

  • Is wireless moving beyond backups and temporary service to become a genuine connectivity alternative? How will 5G impact enhance wireless WAN options? 

  • How can WAN managers determine whether access lines are truly diverse, with no single point of failure? 

15:15 AFTERNOON COFFEE BREAK & EXHIBIT HALL

15:45 LIVE POLL #3 – NETWORK DESCRIPTIONS

15:55 TELEGEOGRAPHY PRESENTATION: WAN MANAGER SURVEY AND SD-WAN LANDSCAPE

Do you ever wonder what your peers at other multinational corporations are thinking about WAN management topics? TeleGeography conducts surveys and interviews with WAN managers around the world to satisfy your curiosity. The research lends insight into how your peers configure their networks, what products they use, how much bandwidth they use per location, and their strategies for SD-WAN, security and cloud. After reviewing these trends, we will also cover the SD-WAN provider landscape and how it relates to WAN sourcing options.

16:20 PANEL DISCUSSION: DO-IT-YOURSELF OR MANAGED SERVICE? — HOW TO MANAGE YOUR NETWORK IN THE HYBRID WAN ERA

In the age of network automation and virtualization, network teams have several options for how to operate the WAN. After sorting through network, SD-WAN, and security providers, how much network management do you want your network team to take on itself? What should your team directly monitor, what policies should it implement, and how will it respond to service issues and security problems?   

  • What WAN management scenarios are best served by an outsourced network team from a managed service provider?  

  • How do self-managed networks compare with provider-managed networks in total cost?  

  • Does the connectivity choice dictate management choice, or does management choice dictate the products and architecture of the network?  

  • When does a co-managed SD-WAN approach make sense? For instance, the WAN manager creates policies for applications, designates new branch sites, and provisions new applications, but their service provider manages network and equipment procurement, install, and troubleshooting. 

  • Different divisions of an organization may have vested interests in network management decisions. How should a WAN manager balance organizational interests with network optimization? 

17:00 CLOSING REMARKS

17:05 NETWORKING DRINKS

18:05 CLOSE OF DAY ONE

Day Two: Thursday, 21 November 2019

8:30 REGISTRATION AND REFRESHMENTS & EXHIBIT HALL

9:30 OPENING REMARKS

9:35 LIVE POLL #4 – CLOUD

9:40 ENTERPRISE CASE STUDY

10:05 PANEL DISCUSSION: SOMEONE ELSE’S COMPUTER — BEST PRACTICES FOR SECURING CONNECTIONS TO THE CLOUD

They say the cloud is just someone else’s computer. WANs used to resemble LANs, relying on its own computers on the premises. Now the WAN connects to a cloud operated by dedicated service providers via an array of devices, access technologies, and locations. This panel will review options for securing the best connection to cloud providers and ensuring high performance and controlling cost.  

  •  How do enterprises connect to cloud-based services? What are advantages and disadvantages of using internet, peering, VPN, or private transport links? 

  • Are CSPs working more directly with enterprises, or do enterprises rely more on partner service providers (telcos, colos, MSOs, system integrators) to assist enterprises in migrating to the cloud or connecting to cloud services? 

  • CSPs offer networking services, such as Azure’s Virtual WAN or AWS’s Global Accelerator, that route traffic over their private networks instead of the public internet. What are the pros and cons of using a CSP network versus a carrier network? Are they a substitute for telco and ISP services or a complement to them? 

  • What methods do CSPs and enterprises use to secure this environment? What are some potential gaps in security? What role does SDN play in cloud security? Do you add additional layer of encryption for your cloud hosted applications? 

10:45 ENTERPRISE CASE STUDY

11:10 MORNING COFFEE BREAK & EXHIBIT HALL

11:50 TELEGEOGRAPHY PRESENTATION: PROVIDER LANDSCAPES—HOW THE CSP AND NETWORK PROVIDER BACKBONE GEOGRAPHY AFFECTS THE WAN

Enterprise WAN managers can gain network performance insights from cloud service provider (CSP) network topology. Markets like Singapore are particularly dependent on discrete submarine cable systems for connectivity. Those systems dictate underlying WAN economics. This presentation reviews trends in enterprise network footprints, connections to the cloud, CSP geography, as well as global submarine networks, pricing, and traffic.

12:15 PANEL DISCUSSION: ONE STOP SHOP OR THE MARKETPLACE? — MANAGING SOURCING, CONTRACTS, SLAS, AND COSTS IN THE MULTI-VENDOR HYBRID NETWORK

The WAN marketplace is undergoing a fundamental shift. Just a few years ago, many MNCs would simply renegotiate their global WAN services contract every 3 to 5 years, ensuring that prices matched market rates, the class of service mix suited each location, and SLAs covered any lapses. Now enterprises may have several different providers for SD-WAN, internet, universal communication, and cloud services. This panel will explore the service options available and best practices for managing many suppliers. 

  • How do enterprises adjust the RFI and RFP process to source hybrid networks from a large array of vendors? 

  • What happens when contracts come up for renewal at different times? 

  • What happens to contracts, SLAs, and vendor relationship management when an enterprise goes from one or two primary providers to several providers scattered across the globe? 

  • What scenarios suit a “one stop shop” provider that can sell internet, network connectivity, SD-WAN, and security under a single deal? When does it make more sense to pursue separate technology vendors, ISPs, and security services? 

  • What are the tradeoffs with integrating security into SD-WAN or a bundled contract vs. a separate managed service or procured from a vendor and self-managed? 

12:45 CLOSING REMARKS FROM THE CHAIR

12:50 LUNCH & EXHIBIT HALL

14:00 CLOSE OF CONFERENCE